TERMS & CONDITIONS

PRICES: All prices shown herein are F.O.B. our plant or warehouse in New York City. Prices subject to change without notice.

TERMS: 50% deposit with order, balance C.O.D. Accounts with previously established credit -net 30 days. A late payment charge of 1½% per month (18% per year) will be computed & added to the total remaining unpaid past due balance.

SPECIFICATIONS AND DESIGN CHANGES: Substitutions in material or design may be made as required
without prior notification when necessary.

CANCELLATIONS: No cancellations accepted after order has been acknowledged and production underway.

SPECIAL MODELS: Catalog equipment can be modified to meet special size requirements and applications.
Send or fax your drawings for our quotation. All customized equipment orders require a 50% deposit.

TAXES: Prices on all items listed herein are exclusive of all city, state, and federal taxes. Tax will be added to all orders for shipment to the states of New York and New Jersey unless proper resale tax documents
have been filed with our company. All shipments picked up at our facility (excluding common carrier shipments) must pay New York State sales tax unless proper resale tax documents have been obtained from the New York State taxing authority and copies submitted to our company. If you need an application for an out of state resale certificate, we will send one on request.

SHIPMENTS: Our responsibility ceases when merchandise is accepted by carrier. If shipment is found damaged, DO NOT UNPACK! Have the driver note on your delivery copy that the shipment has arrived damaged. Request immediate inspection by the delivering carrier and file a claim with the carrier. If the shipment is short, sign only for the number of pieces received and file a claim with the delivering carrier for the shortage.

RETURNS: Returned merchandise is subject to a restocking and handling charge of 20% charge or more. Returned merchandise must be shipped freight prepaid only after obtaining a returned goods authorization
number (RGA #) from our customer service department. Merchandise returned without authorization
will be refused. Merchandise that has been invoiced for more than 30 days, equipment, and special orders may not be returned. Parts may not be returned.

MINIMUM ORDER: 'Rickshaw Pack' dealers: no minimum. All others: $50.00 net or a $15.00 service charge will be added to the freight.

HANDLING CHARGE: A handling charge of $2.50 per carton is added to all smallwares shipments not eligable for prepaid freight.

FREIGHT CLASSIFICATION: Shipments of equipment travel under Freight Classification of 85, depending
on the carrier.

PREPAID FREIGHT: Continental USA only for $2,000 net smallwares and rice cooker orders without special
pricing. Backorders may be cancelled or shipped with freight charges added. Special and custom items may not qualify for prepaid freight.

LIMITED WARRANTY: Express, York and MasteRRange: see catalog page 27. Rice cookers and warmers: see catalog page 109.

SAMPLES: Samples require a purchase order and are billed at normal prices plus freight.