Questions? Please contact customer service between 8 a.m. to 5 p.m. EST.
我們的客戶服務代表能用中文協助您 我們業務時間上午8:00到下午5:00美國東部時間週一至週五
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Rice Cooker Parts & Warranty
RM-50/55 GAS RICEMASTER PARTS
RM-50/55 GAS RICEMASTER PARTS
Dwg#
Part#
Description
1
56881
Cover Handle, Heat Resistant
2
56882
Stainless Steel Rice Pot Cover
3
56881-S
Cover Handle Screw
4
56853
Cast Aluminum Rice Pot
5
56855
Encased Bimetalic Sensor
5/6
56854
Sensing Element Kit
6
56856
Sensing Element Retaining Spring
7
56884
Outer Jacket for RM50
7
56884A
Outer Jacket for RM55
8
56885
RM-50 Stainless Steel Base Cover
8
56885A
RM-55 Stainless Steel Base Cover
9
56852-1
Lower Body for RM50
9
56852-1A
Lower Body for RM55
10
56866
Control Panel Frame
11
56863
Non-Mar Feet
12
56852-2
Cast Iron Burner
13
56878
Pilot With Retaining Plate
14
56857
Shut Off Stem Assembly
15
56852-3
Burner Assembly Base
16
56857-1
Burner Ignition Arm Release
17
56867
Burner Ignition Arm
18
56864-1
Pilot Ignition Arm
19
56864-2
Ignition Arm Shaft
20
56862-2
Burner Ignition Arm Limiter
21
56870
Piezo Ignition Assembly
22
56870-1
Ignition Lever Assembly
23
56865
#1 Start Button
24
56864
Red Pilot Warmer Button
25
56862
#2 Main Burner Button
26
56852-4
Air Shutter
27
56852-4S
Air Shutter Spring
28
56868
Main Burner Orifice-Natural Gas
28
56869
Main Burner Orifice-Prop. Gas
29
56860
On/Off Gas Valve
30
56861
Gas Valve Knob
31
56879
Pilot Orifice-Natural Gas
31
56880
Pilot Orifice-Propane Gas
32
56874-1
Ignition Line Retaining Plate
33
56872
Pilot Orifice Retaining Plate
34
56874
Pilot Ignition Line, Natural Gas
34
56873
Pilot Ignition Line, Propane Gas
35
56871-1
Ceramic Electrode Clamp
36
56870-2
Ceramic Electrode Holder
37
56871
Ceramic Electrode
38
56875
Manifold Assembly, Natural Gas
38
56876
Manifold Assembly, Propane Gas
39
56861-B
3/8" Gas Valve Connector
RM-50/55 GAS RICEMASTER PARTS
 
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RiceMaster Electric Rice Cooker Parts
Part
56822/4
part no.
57137/8
part no.
57155
part no.
cover
56842
57143
57202
cover handle
56833
57141
57204
rice pot
56844
57139
57155P
jacket handle
56840
57142
57208
feet
56839
56839
57210
control housing (all models)
57175
hi limit (all models)
56845-S
control broad (120 volts)
57176
control board (230 volts)
57177
relay (all models)
57178
 
           
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RiceMaster Electric Rice Cooker Parts
For 57130/1 Cook and Serve model only
 
No.
Description
Wt
57130P
replacement rice pot
6 lb
57130UL
upper latch assembly
57130LL
lower latch assembly
57130CC
condensate collector
57130FT
feet
57130FP
control housing
56834-S
hi limit
 
           
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RiceMaster Electric Rice Warmer Parts
Part
56916
part no.
56918-20
part no.
56919E
part no.
rice pot, teflon
56917
56930
n/a
rice pot, plain
56917NC
56930NC
56930E
upper latch ass'y
56929UL
56930UL
lower latch ass'y
56929LL
56930LL
inner lid
56921
n/a
inner lid bushing
56922
n/a
condensate collector
n/a
56930CC
 
           
RICE COOKER AND WARMER LIMITED WARRANTY
Town Food Service Equipment Co., Inc. (Town) warrants its rice cookers to be free of defects in materials and workmanship, subject to the terms specified below. This warranty is limited to parts replacement and does not include any labor allowance. Any service charges or charges for parts replacement are your responsibility.

Town warrants gas RiceMaster to be free of defects in materials or workmanship for a period of six months. Commercial electric RiceMaster is warranted for a period of two years. Household rice cookers not used for commercial applications and rice warmers are warranted for a period of six months. The warranty period for all electric and gas rice cookers shall commence at time of shipment from Town. The warranty period may be extended, at Town’s option, if proof of installation (specifying model and serial number) at a later date, but in no case shall warranty be extended beyond nine months after date of shipment from Town.

Parts and labor are covered for the warranty period for properly packed units returned to Town prepaid. Town cannot be responsible for shipping damages to any unit returned with improper packaging. Parts that have failed due to defective materials or workmanship will be replaced at no charge. Units repaired under warranty will be returned freight prepaid. Warranty for the new parts will be for the remainder of the original warranty period. Freight will be added to the invoice for nonwarranty repairs. There will be no credit for defective units returned.

Customers are requested to clean units before returning them for service. Units returned in abused or unsanitary condition will not be serviced without the customer's consent to pay an appropriate labor charge for labor to clean and repair the rice cooker. If the customer does not agree, the unit will be returned without cleaning or repair.

This warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, improper installation or improper maintenance or service.

Town does not authorize any person or company to assume on its behalf any obligation or liability in connection with this unit in any manner whatsoever.

If warranty service becomes necessary, bring the unit to the dealer where the rice cooker was purchased. Request them to carefully pack the unit. Be sure to insulate the enamel jacket from the rice pot. For gas units, if the pot is allowed to contact the enamel jacket during shipment it will become chipped. If the base is not properly packed it may become dented. Town will charge for repairs to units returned and damaged due to abuse for any reason. Electric units must also be carefully packed to avoid damage during shipment.

The returning agency is entitled to request from the purchaser the costs of shipping and handling charges to return the unit. Before any unit is returned, call Town at (718) 388-5650 and request a Return Goods Authorization (RGA). Be advised this RGA is only authorization to return your unit for evaluation. No credit of any kind may be taken arising from an RGA. Your unit will be inspected to verify the difficulty for which it was returned. Once the difficulty is verified, it will be repaired and the unit returned at no charge if due to faulty materials and/or workmanship. If defective for any other reason, the unit will be repaired and the customer charged for the cost of the labor and materials for the repair plus return delivery costs.
 
  Phone NY: (718)388-5650 | (1-800) 221-5032 | Fax: (718)388-5860 | Email: customerservice@townfood.com
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